Assumes, under the direction of the Director, Laboratory, and responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance. Accurately and promptly performs a variety of chemical, microscopic and bacteriologic tests to obtain data for use in the diagnosis and treatment of disease. Responds to physicians and hospital staff in a professional manner, remembering that patient care is our first concern.
- Performs laboratory procedures in a timely manner, documents required information and communications to primary physician and direct care staff any pertinent information.
- Coordinates and assists in the care of patients to deliver timely, high quality patient testing results.
- Collaborates with staff, physicians, patients and family members to provide information necessary to provide high quality patient care.
- Responds to physicians and hospital staff in a professional manner. Demonstrates positive interpersonal communication skills when relating to external customers. Is effective in interacting with and problem solving.
- Maintains a high degree of professionalism towards patients. Informs and explains procedures to patients and what is expected in terms of his/her cooperation.
- Maintains confidentiality of all patient information.
- Provides comprehensive direct patient care and assures a safe and comforting environment.
- Applies the principles of Performance Improvement and works in a team environment to improve patient outcomes.
- Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
- Knows the mission and vision of the organization.
- Uses resources in an efficient and cost effective manner.
- Participates in peer review.
- Participates in developing other staff and affiliating students.
- Maintains and develops own professional competencies.
- Maintains and promotes a team spirit through active cooperation and collaboration.
- Assists in interdepartmental service coordination.
- Actively participates in the Performance Improvement and Utilization Review programs.
- Assumes a role in the maintenance of the patient-focused care delivery system.
- Assists in directing and guiding staff in the coordination of unit operations.
- Assists in all aspects of care in the environment, such as safety, housekeeping, infection control, and supply and equipment management.
- Attends 80% of in-services and departmental meetings.
- Helps provide staff to other areas of the hospital when needed.
- Complies with established quality control procedures. Takes and recommends corrective action and ensures proper documentation.
- Completes proficiency surveys as assigned within the time frame given for completion. Adheres to all established procedures on handling and processing survey material. Assists in the review of survey results, implements corrective action, and participates in remedial training as assigned by the Director, Laboratory.
- Complies with established maintenance and troubleshooting guidelines, and documents preventative maintenance for all patient testing equipment. Ensures equipment is in good working order and promptly reports malfunctions or suspicious performance. Recognizes malfunctions and takes appropriate corrective action. Assists in validation of instrument and test performance in compliance with regulatory agencies and manufacturers recommendations.
- Gives input to Director, Laboratory concerning operational and capital budget planning and implementation. Effective in cost control and resource utilization.
- Assists the Director, Laboratory as requested in competency assessment, review and update of job descriptions, performance evaluation functions and procedure manual revisions.
- Serves as a resource to hospital staff concerning Clinical Laboratory services and patient test result interpretation. Appropriately refers questions that are beyond the scope of service and knowledge.
- Accepts assignment of responsibilities within the Point of Care testing program as requested by the Director, Laboratory.
- Assists in the development and on going performance of the information systems.
- Assists in the selection of equipment, supplies or other resources for departmental operation.
- Education: Bachelor degree or equivalent in medical technology, including completion of one year of training in an approved school of medical technology.
- Licensure/ Certification: ASCP or eligible or equivalent registry.
- Experience: Minimum of two years generalist clinical laboratory experience preferred. New graduates may be considered at the discretion of the Director, Laboratory.
- Essential Technical/Motor Skills: Performs at a proficient level, all tasks within the specialty area. Able to operate all appropriate clinical equipment in a safe and appropriate manner. Able to perform the necessary functions on the facilitys computer system.