Primarily responsible for the day-to-day clinical operations of an assigned area with regard to patient care management, resource management, fiscal management, knowledge and adherence to TJC, federal and state regulations. Participates in direct care as needed, with the remaining time involving managerial tasks. Collaborates with other Leaders and departments in sharing of staff and resources, as well as assists in the cross training of the staff. Assumes the leadership role in individual area of expertise and for projects as assigned. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.
- Assists in the overall operation of the hospital through active participation in projects aimed at achieving the hospital’s mission, vision and incorporates the values of the hospital in day-to-day activities.
- Uses data, planning, communication and education to improve performance.
- Supports a safe, quality environment for patients and staff.
- Assists in the selection of staff, equipment, supplies and goods, for the running of the hospital, and caring for patients, with goals of quality and cost efficiency.
- Communicates with staff and physicians on administrative issues and follows-up to bring closure to such issues.
- Operates within budgetary parameters.
- Responsible for appropriate staffing levels to accommodate patient acuity and volume.
- Assumes a leadership role in the maintenance of the patient-focused care delivery system.
- Plans, Develops and Provides annual competency reviews and performance evaluations of staff and assists in staff development in collaboration with the Education Department.
- Supports the multi-skilled worker environment (i.e., cross training).
- Assists staff in problem-solving and work issues.
- Responsible for hiring competent staff for the department.
- Responds to issues of harassment and discrimination per company policy.
- Completes employee evaluation(s) in a timely manner per company policy.
- Actively participates in administering patient care and management of related service.
- Coordinates the admission, discharge and transfer of patients in collaboration with other team leaders.
- Assists families and patients by teaching the skills and information necessary for successful post-discharge care, incorporating age-specific criteria and assessment of readiness to learn.
- Assures that patient equipment and supplies are available and in working order.
- Participates in performance improvement activities such as patient satisfaction, physician satisfaction, and staff satisfaction performing surveys as necessary.
- Identifies and implements corrective actions as necessary. Monitors annual quality indicators for compliance to standards.
- Applies the knowledge of growth and development to appropriate patient populations.
- Maintains personal responsibility for professional growth and development.
- Ensures the provision of a safe and comforting environment.
- Education: Graduate of an accredited nursing program required. BSN preferred, MSN preferred.
- Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of AHA-approved course in ACLS within 30 days of employment required for all experienced RNs in all nursing areas.
- RCIS required for Cath/EP Lab Directors within six months of eligibility. Limited Specialty License required within two months of acquiring RCIS.
- PALS or ENPC certification required for Emergency Department Director within 6 months of employment.
- Proficiency in Phlebotomy and Vital Signs for Wound Care Center Director at time of hire.
- Experience: Minimum of three years continuous clinical experience in a critical/acute care setting required. Minimum of two years’ recent management experience preferred.